Skip to content

Troubleshooting

  • Nothing appears: confirm the product is enabled, specifications are valid, the product uses the edited template, the block is present and the theme is saved. Check plan allowance and any downgrade notice.
  • Unexpected quantities: check physical units, published coverage, pieces per box, allowance and the selected variant. Confirm the cart sells boxes.
  • Edits appear stale: save the app configuration and refresh the product page. Check the published theme rather than an older preview.
  • Theme conflict: temporarily disable quantity sync, test a duplicate theme and provide the theme name and reproduction steps to support.